First Contact Physiotherapist

Job description

Job responsibilities

1. Job Purpose

To deliver a first-contact physiotherapy service for the PCN population (circa 40,000 patients) located in Lewisham and surrounding practices on Mondays & Wednesday 1600 to 2000pm.

The physiotherapist will assess, plan, implement and evaluate treatment and rehabilitation for patients with musculoskeletal and other appropriate conditions, working both face to face and remotely. The post-holder will schedule appointments, use EMIS, and provide high quality patient centred care.

2. Key Responsibilities & Duties

Clinical Duties

Undertake patient assessment, diagnosis, formulation of treatment plans and delivery of physiotherapy interventions in line with evidence based practice.

Manage new and follow-up appointments, including scheduling and follow up care.

Deliver consultations both face to face and remotely.

Demonstrate physiotherapy tools and exercises to support patient self-management.

Record assessments and outcomes on EMIS.

Work autonomously within scope of practice and escalate appropriately.

Liaise with GPs, practice staff, AHPs, and other stakeholders for seamless pathways.

Contribute to multidisciplinary team meetings and service development.

Service & Operational Duties

Work flexibly across day, evening and weekend sessions.

Ensure accurate appointment scheduling and follow up.

Contribute to meeting service KPIs and continuous service improvement.

Maintain equipment and ensure appropriate use of physiotherapy tools.

Adhere to governance, safeguarding, infection control, and confidentiality policies.

Professional & Personal Development

Maintain HCPC registration and CSP membership.

Engage in CPD activities, supervision and appraisal.

Contribute to pathway and protocol development.

Reflect on practice and promote clinical excellence.

3. Person Specification

Essential

BSc in Physiotherapy or equivalent qualification.

FCP HEE agreed recognition

HCPC registration and eligibility for CSP membership.

Experience managing MSK caseloads.

Ability to work independently and manage workload.

Familiarity with EMIS or similar systems.

Excellent communication and organisational skills.

Desirable

Experience in primary care or first-contact physiotherapy.

Experience with remote consultations.

Evidence of service development or quality improvement.

Flexible working across multiple sites.

Demonstration of leadership or mentoring skills.

4. Working Conditions & Benefits

Flexible working pattern, including evenings/weekends.

Competitive sessional pay rate with London weighting.

Access to CPD, supervision and development.

Travel expenses reimbursed as per policy.

DBS check and right-to-work required.

5. Review & Amendment

This job description is not exhaustive and may be amended in discussion with the post-holder to reflect changing service needs, technologies or organisational priorities.

Person Specification

Qualifications

Essential

• BSc in Physiotherapy or equivalent qualification.
• FCP HEE agreed recognition
• HCPC registration and eligibility for CSP membership.
• Experience managing MSK caseloads.
• Ability to work independently and manage workload.
• Familiarity with EMIS or similar systems.
• Excellent communication and organisational skills.
• *We cannot offer visa sponsorship for this role. Applicants must already have the right to work in the UK.

Desirable

• Experience in primary care or first-contact physiotherapy.
• Experience with remote consultations.
• Evidence of service development or quality improvement.
• Flexible working across multiple sites.
• Demonstration of leadership or mentoring skills.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).